Some hotels and resort struggle in daily operation and organization, with systems and also with people!
From our experience, most of the time those problems are created because of the lack of solid or transparent systems, policies and precedures! Problems are always unique to each property, so only a external operational audit involving your employees and management team will show correct and reliable results. This is the only way to give you the best and correct advice, to prepare best solutions and to work with you and your team to fix those issues.
Our Services:
- Official operational audit involving employees, management and if necessary also guests.
- Set up support for all systems in all departments if and when needed.
- Deep-audit at Human Resource Department and solutions (most problems are created by people and related to people!)
- Preparation of new HR manual and its systems. (if needed)
- Sales and Marketing audit and solutions.
- Purchase policies and accounting system audit and solutions.
- Guest service system audit and solutions.
- Internal customer (employees) systems, challenges and solutions.
- Audit of all offerings (products such as food and beverage etc) and solutions.
- Revenue opportunities audit and solutions.
Remark:
- All travel and accommodation costs (if any) are the responsibility of the developer.
- Please contact us at info@mai-bs.com to meet, discuss and and for a quotation.
