Comments on: Top 10 mistakes when opening a hotel http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/ Hotels, Training, Marketing, Directory, Broker Sat, 24 Mar 2012 03:18:46 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Nevil http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-21203 Nevil Fri, 06 Jan 2012 09:45:19 +0000 http://mai-bs.com/blog/?p=92#comment-21203 I am planning, conceptualising and setting up a resort and I had found quite a few of the mistakes being committed at the planning stage before my taking over the project. Also it is not easy convincing a promoter to plan staff areas as they cannot visualise the requirement and they feel it is an unnecessary cost. One requires to handle some promoters with kid gloves especially when it comes to family being involved. One has to make them understand the pitfalls and the professionalism required for handling a resort. I am planning, conceptualising and setting up a resort and I had found quite a few of the mistakes being committed at the planning stage before my taking over the project. Also it is not easy convincing a promoter to plan staff areas as they cannot visualise the requirement and they feel it is an unnecessary cost.
One requires to handle some promoters with kid gloves especially when it comes to family being involved.
One has to make them understand the pitfalls and the professionalism required for handling a resort.

]]> By: Hotelogix http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-18416 Hotelogix Sat, 22 Oct 2011 21:49:44 +0000 http://mai-bs.com/blog/?p=92#comment-18416 There are many opportunities out there today for new hotels to be more efficient and run more cost-effective operations on a daily basis. 1. Marketing- They can use popular social media channels and PR to connect with their audience 2. Operations- They can use a property management software system to coordinate staff members, scheduling, bookings, and more. Our system uses cloud technology so it's scalable. 3. Offer something unique- You should always offer some sort of amenity or attraction that interests your customer base and encourages them to refer your hotel to others that follow. 4. Set up relationships with local businesses who may be attracting tourists or walk-in traffic that can be directed over to your hotel. -Hotelogix There are many opportunities out there today for new hotels to be more efficient and run more cost-effective operations on a daily basis.

1. Marketing- They can use popular social media channels and PR to connect with their audience

2. Operations- They can use a property management software system to coordinate staff members, scheduling, bookings, and more. Our system uses cloud technology so it’s scalable.

3. Offer something unique- You should always offer some sort of amenity or attraction that interests your customer base and encourages them to refer your hotel to others that follow.

4. Set up relationships with local businesses who may be attracting tourists or walk-in traffic that can be directed over to your hotel.

-Hotelogix

]]> By: Cliff http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-10887 Cliff Mon, 04 Apr 2011 23:49:37 +0000 http://mai-bs.com/blog/?p=92#comment-10887 Very informative ! Common mistakes when people don't plan. Checklist is needed for any hotel opening! Very informative ! Common mistakes when people don’t plan. Checklist is needed for any hotel opening!

]]> By: Kriangsak Thaveejak http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-4046 Kriangsak Thaveejak Sun, 09 Jan 2011 20:47:50 +0000 http://mai-bs.com/blog/?p=92#comment-4046 True for all mistakes! I own a hotel and act as a general manager because of my parents. Ok I graduated from a famous university but with no experience, I can't drive the business at all. It's so hard to be a professional owner although I know some basic things about a good hotel management. I can say for my case, it's hard to explain what is the result of letting untrained employees work in the hotel. It was a big mistake when I had no any good plan before the opening. True for all mistakes! I own a hotel and act as a general manager because of my parents. Ok I graduated from a famous university but with no experience, I can’t drive the business at all. It’s so hard to be a professional owner although I know some basic things about a good hotel management. I can say for my case, it’s hard to explain what is the result of letting untrained employees work in the hotel. It was a big mistake when I had no any good plan before the opening.

]]> By: jean http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-223 jean Mon, 29 Mar 2010 10:18:00 +0000 http://mai-bs.com/blog/?p=92#comment-223 Really a good topic 100% in line with reality. Well Well I just open an hotel in east Africa, the Sunday, meanwhile we were opening on Monday, I did not have the kitchen equipment!!!! Lucky us the first guests, around 180, arrived at 1.00 pm what leave us all morning to get ready!!!. I always stay optimistic. Let see if the next opening will stay in line with all this common mistake without mentioned everything that is forgotten in my case they just forget about bar furniture, lobby bar, Only two fridges of 400 liters for a capacity of 400 guests!!!! An other one a 2100 rooms resorts, when I asked where are the house keeping stores in the building, the answer was that the architect never thought about it same mini bar store no one in all resort.... Uniform ordered by the owner wife only small size imaging the situation. Only one point i am not agree with all i did read in this wonderful topic. For me, It will never change human do not learn so easily from there mistake. Really a good topic 100% in line with reality.

Well Well I just open an hotel in east Africa, the Sunday, meanwhile we were opening on Monday, I did not have the kitchen equipment!!!! Lucky us the first guests, around 180, arrived at 1.00 pm what leave us all morning to get ready!!!. I always stay optimistic.
Let see if the next opening will stay in line with all this common mistake without mentioned everything that is forgotten in my case they just forget about bar furniture, lobby bar, Only two fridges of 400 liters for a capacity of 400 guests!!!!

An other one a 2100 rooms resorts, when I asked where are the house keeping stores in the building, the answer was that the architect never thought about it same mini bar store no one in all resort…. Uniform ordered by the owner wife only small size imaging the situation.

Only one point i am not agree with all i did read in this wonderful topic. For me, It will never change human do not learn so easily from there mistake.

]]> By: farouk http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-197 farouk Fri, 12 Mar 2010 12:02:12 +0000 http://mai-bs.com/blog/?p=92#comment-197 I did a pre-opeing a year ago and at least we faced 6 of the mistakes mentioned... it's so true and so common not only in Thailand I did a pre-opeing a year ago and at least we faced 6 of the mistakes mentioned…
it’s so true and so common not only in Thailand

]]> By: Chaya http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-196 Chaya Fri, 12 Mar 2010 09:22:47 +0000 http://mai-bs.com/blog/?p=92#comment-196 Brillaint compilation of some of the most repeated mistakes. And I agree that lots more can be added to it and one would be that the operational people are rarely if never at all consulted when planning the hotel and this results in strange things that would eventually effetc employee performance and then of course the customer suffers. One hotel I was with had laundry chutes that did not land inside the laundry but somewhere else and someone had to make that trip to collect the laundry and take it to the laundry!! Brillaint compilation of some of the most repeated mistakes. And I agree that lots more can be added to it and one would be that the operational people are rarely if never at all consulted when planning the hotel and this results in strange things that would eventually effetc employee performance and then of course the customer suffers.
One hotel I was with had laundry chutes that did not land inside the laundry but somewhere else and someone had to make that trip to collect the laundry and take it to the laundry!!

]]> By: Rose-Marie http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-195 Rose-Marie Fri, 12 Mar 2010 01:37:07 +0000 http://mai-bs.com/blog/?p=92#comment-195 Every point was valid and unfortunately all too common! Very well put. Every point was valid and unfortunately all too common!
Very well put.

]]> By: Jesse Denton http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-193 Jesse Denton Thu, 11 Mar 2010 18:28:03 +0000 http://mai-bs.com/blog/?p=92#comment-193 Good article. While with Starwood and Holiday Inn I saw some of these mistakes made with new hotels. While Klaus says it in so many word simply put when you open a new hotel all of the good employees in the area already have jobs. You either deal with a B or even a C player or you have to convenience the A player to leave a situation they are comfortable and familiar with to come into an uncertain situation. Which usually requires more money, which is often a good investment. Good article. While with Starwood and Holiday Inn I saw some of these mistakes made with new hotels. While Klaus says it in so many word simply put when you open a new hotel all of the good employees in the area already have jobs. You either deal with a B or even a C player or you have to convenience the A player to leave a situation they are comfortable and familiar with to come into an uncertain situation. Which usually requires more money, which is often a good investment.

]]> By: Kristofer http://mai-bs.com/blog/top-10-mistakes-when-opening-a-hotel/comment-page-1/#comment-192 Kristofer Thu, 11 Mar 2010 05:33:11 +0000 http://mai-bs.com/blog/?p=92#comment-192 Having done one of my pre openings in a recession year, one mistake that I would bear in mind would be to recruite less manning to open the property and then build up the numbers to approved levels once business ramps up.... Having done one of my pre openings in a recession year, one mistake that I would bear in mind would be to recruite less manning to open the property and then build up the numbers to approved levels once business ramps up….

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