Tag Archives: Thailand Training company
Mai-BS (Thailand) Newsletter August 2010.
We send the Mai-BS (Thailand) newsletter to our readership in 5 countries here in south-east Asia. Continue reading
Part 2 – Manager! -You got to be good, otherwise, just go home!
Sample: The managers never or seldom do what they preach! I have seen a manager issue a policy that no one can consume food in the office, tut then, the same day, the manager himself do it without any guilt. It is a very popular topic with employees that managers don’t do what they ask others to do. Continue reading
New services by Mai-BS (Thailand)
Mai-BS strongly believes that training people is not just a profession, but a duty for individuals who have the gift and skills to deliver knowledge and wisdom to others! Continue reading
Part 1: Dear Manager! You got to be good, otherwise, go home.
Many managers do not like to solve problem! They only listen QUIETLY, and dump the employees’ problem into the garbage Continue reading
Articles worth reading!
Please feel free to download the published article Continue reading
Thailand’s Ministry of Tourism and Sports Appreciates Quality Training!
With this in mind, the sophisticated training course “Excellent Service Behavior” has been designed and effectively trained by Ms. Nate-tra Dhevabanchachai Continue reading
That’s what I call a good Service!
Many of you reading this might think that this is nothing special, but I was really impressed with this simple offer of a simple service which most of the passenger will decline anyway 10 minutes before landing.
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Hello!! My PP Island – I, ME, MY, MINE symptom (Part 2
A little more open-mind, a little more details orientation and a little less ego with a visit to his competitors would save him from future embarrassments.
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Hello…. “I work like a buffalo”!!!
As a manager in this resort, I work like a buffalo and surely many headaches I have….
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Smooth as….what?
“Ladies and gentlemen, I am the captain, I received a message that there is an object damage at the airport, not safe to land now” …………silence…….
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Service Excellent!! Let’s ensure…
However, beautiful pictures are for website purpose ONLY as its reality is wordless and unexplainable.
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“I am good enough” – really?
I say to this group of senior managers in the session that “if the-mentioned audit outcome and the management experience strongly urge you to believe that your service is good enough. As a customer, I will say wrong”.
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A service quality – for whom?
I feel very comfortable to touch on a subject that is related to Thailand as I am Thai. And, I do accept both good and bad things about Thai. And, knowing and fully accepting bad things is a gateway to … Continue reading