Mai-BS (Thailand) Consultant.

Mai-BS (Thailand) introduced two new custom-made training programs for management and employees.

1. Excellent Service Behavior Training. (Available in English and Thai)
2. Excellent E-Marketing Training. (Available in simple understandable English)

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Medico Tourism Magazine did publish  “I work like a Buffalo” article written by honorary advisory to Mai-BS (Thailand) Company Limited.

The article is a good read for managers and supervisors as the content is based on the actual feedback given by employees during audits and surveys.

Besides her honorary position with the leading hotel consultation company in Thailand, Nate-tra Dhevabanchachai is also the General Manager for Salaya Pavilion Hotel and Training Center, a lecturer at Mahidol University International College and reputed Trainer for leading companies and institutions such s Ministry of Tourism and Sports, K-Bank, Siriraj Hospital and more.

Please see the Mai-BS (Thailand)  About us section for more information on her projects.

Klaus R. Rauter

Managing Director

Mai-BS
(Thailand) Co., Ltd., found that many of our friends and colleagues may like to
have information as below on “Very Fundamental Human Resource and Training
Policies”, (Manual). We are pleased to share them to you.

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I feel the urge to share with you
this funny and somehow scary story.

 I needed to travel for my business Phuket –Bangkok
–Phuket and purchased my ticket on-line.

I did choose to travel to Bangkok
on the 18^th, June and return to Phuket on 20^th, June. I
did not realize that I made an error during the online booking process. The
return e-ticket was issued with the return trip to Phuket on the 18^th
instead of 20^th June. 

I checked in at Phuket airport to
go to Bangkok on the 18^th, 
right after the check-in process, I was asked if I like to check in for
my return flight Bangkok-Phuket and I said yes! I was happy to receive this
service.   I received a boarding pass for
Bangkok-Phuket which I did not bother to check my boarding pass.

On the 20^th, June late
evening, I arrived at Suvarnabhumi Airport for my trip back to Phuket and did
go straight through the whole security process. (I had my boarding pass issued
in Phuket).  The security guard checked
my boarding pass and my passport to ensure all are correct. (I know well they
never check anything, they just do what they are told to do which is ….. “just
make a mark on the boarding pass with your pen”

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Let’s look at the
different scenes of my small research summary with different paces of lives
gathered from different organizations. 

1. As a middle manager, you have a drama
   to see everyday.  The first, the
   second and the third senior managers have different views and each of them
   put a stamp that “mine is most correct”.  

-         
The
third wants to be the second or if chance allows, will beat to be the first, OR

-         
The
second wants to be the first, kick the third out and get the first to be the
second instead, OR

-         
The
first wants to be always the first and want to kick the second out and get the
third to be the second, OR

-         
Everything
remains the same, but unproductively, life goes on.  

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I feel the strong urge to take over the writing today from
my partner and let you know about an email reply from a hotel owner I had just
yesterday.  I know that my writing skill
is not good as hers (smile),  .. but will do my best. 

The Story:

As you might have seen earlier on this Blog, me and my
business partner stayed in a place branded as a kind of Boutique hotel at
Bangkok (Sathorn Road).We did choose this place because the Website is simply
stunning and very well done!

However, the place was terrible … Non-English or Thai
Speaking employees (Burmese) very noisy hotel, dirty and smelly. (Please note
that we really feel sorry for all the Burmese People suffering, but we strongly
feel that the employees should be able to speak Thai at least or some English)

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Mai-BS (Thailand) – June 20, 2009:  Mai-BS is
the newest player in the hospitality and service consultation and training
market here in Thailand and South-East Asia.

Mai-BS will
officially start to operate latest 15^th, July 2009 and will
be based in Bangkok.

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Thailand Hotel
Consultant and Training Company

ที่ปรึกษาทางด้านการบริหารจัดการและฝึกอบรมสายโรงแรมและรีสอร์ท

Dear Sir/Madam

Regards from  Mai-BS (Thailand), the newest and most unique hotel consulting and training
company in Thailand.

Please check us out at About Us  section on our website Mai-BS
(http://mai-bs.com
) to see our profile and others.

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