Tag Archives: Thailand Consultant
What if I would be a Terrorist!
I made it with an out-dated boarding pass through all security checks at Suvarnabhumi Airport.
Continue reading
Posted in Others
Tagged Bangkok Airport, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
Leave a comment
Have you experienced or seen? – Some ordinary management problems!!!!
Many middle managers run around like a chicken without head because they don’t know what to do as they have to please and listen to so many instructions from many senior managers. In consequence, the managers loose respect from their subordinates. Gradually, whole organization lacks of morale and motivation.
Continue reading
Posted in Human Resources
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
Leave a comment
Send a complaint letter a waste of time?
However, the place was terrible … Non-English or Thai Speaking employees (Burmese) very noisy hotel, dirty and smelly. (Please note that we really feel sorry for all the Burmese People suffering, but we strongly feel that the employees should be able to speak Thai at least or some English)
Continue reading
Posted in Hotel Owners
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
Leave a comment
“I am good enough” – really?
I say to this group of senior managers in the session that “if the-mentioned audit outcome and the management experience strongly urge you to believe that your service is good enough. As a customer, I will say wrong”.
Continue reading
A service quality – for whom?
I feel very comfortable to touch on a subject that is related to Thailand as I am Thai. And, I do accept both good and bad things about Thai. And, knowing and fully accepting bad things is a gateway to … Continue reading
Ten reasons to use social media for launching a hotel
To Replace the Boring Old Newsletter. Rather than sending out a monthly newsletter to update your clients, create a Facebook Fan Page for your new hotel. Use the status update tool to do just that – update your fans about the status of the hotel’s construction or conversion. No detail is too minute – people really are interested in the hand-woven wall
Continue reading
Thailand Hotel Consultant and Training Company
As of 15th. July 2009, “Mai-BS Thailand” a new Hotel Consultant and Training Firm will offer its services to hotel owners and investors here in Thailand and south-east Asia.
Please visit http://www.mai-bs.com for more information.
We do have a page in Thai Language as well.
Continue reading
Posted in Uncategorized
Tagged Audit, Employee Training, Mystery Shopper, Opening Support, Thailand Consultant
Leave a comment