Tag Archives: Manager Training
No heart for employees!
Today I like to write about one experience we had earlier this year with one particular hotel in a somehow remote area of Thailand. This hotel … frankly speaking … was and still is nightmare for guests and employees!
Part 1: Dear Manager! You got to be good, otherwise, go home.
Many managers do not like to solve problem! They only listen QUIETLY, and dump the employees’ problem into the garbage Continue reading
Service mind, Behaviour and how to be Excellent.
But their management hardly smiles and almost never greets staff first! Many times management not even responds to employees greeting Continue reading
Posted in Hotel Consulting, Human Resources, Managment issues, Training
Tagged Asia Consultant, Asia Consultants, Business Consultant, Employee Development, Employee Education, Employee Training, Human Resources, Management Training, Manager Development, Manager Training, Service Excellence, Service Mind, Thailand Consultant
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Dear Hoteliers, Owners and Investors.
Best wishes from Mai-BS (Thailand)!. INDEX New internet directory website for hotels and resorts in south-east Asia. Mai-BS – a “matchmaker” between hotel owners and hotel management companies. Increase your profit by using the right products for energy, and even … Continue reading
Does your organization succeed through employees’ suffering? – Thai version
ความทุกข์ของคนทำงาน นำมาซึ่งความสำเร็จขององค์กร (หรือไม่)
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What if I would be a Terrorist!
I made it with an out-dated boarding pass through all security checks at Suvarnabhumi Airport.
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Posted in Others
Tagged Bangkok Airport, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Have you experienced or seen? – Some ordinary management problems!!!!
Many middle managers run around like a chicken without head because they don’t know what to do as they have to please and listen to so many instructions from many senior managers. In consequence, the managers loose respect from their subordinates. Gradually, whole organization lacks of morale and motivation.
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Posted in Human Resources
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Smooth as….what?
“Ladies and gentlemen, I am the captain, I received a message that there is an object damage at the airport, not safe to land now” …………silence…….
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Send a complaint letter a waste of time?
However, the place was terrible … Non-English or Thai Speaking employees (Burmese) very noisy hotel, dirty and smelly. (Please note that we really feel sorry for all the Burmese People suffering, but we strongly feel that the employees should be able to speak Thai at least or some English)
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Posted in Hotel Owners
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Mai-BS (Thailand)… born a little late, but better late than never…
One of the key advantages using Mai-BS (Thailand) is that the services can be offered in English or Thai Language, upon requested.
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1st. Newsletter from Mai-BS (Thailand) – Hotel Consultant and Training Company
Consultation (if you plan or build a hotel or if you need expert support in the operation)
· All aspects of pre-opening management
· Information technology
· Sales and marketing strategy and technique
· Kitchen design, concept and its overall management
· Food and beverage design, concept and its overall management
· Engineering related work
· Human resource management and development
· Employee training and development
· Spa management
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Service Excellent!! Let’s ensure…
However, beautiful pictures are for website purpose ONLY as its reality is wordless and unexplainable.
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