Tag Archives: Manager Development
Service mind, Behaviour and how to be Excellent.
But their management hardly smiles and almost never greets staff first! Many times management not even responds to employees greeting Continue reading
Posted in Hotel Consulting, Human Resources, Managment issues, Training
Tagged Asia Consultant, Asia Consultants, Business Consultant, Employee Development, Employee Education, Employee Training, Human Resources, Management Training, Manager Development, Manager Training, Service Excellence, Service Mind, Thailand Consultant
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Some issues Thai hotel owners have with their managers!
Commission and leader is like “water and oil” in term of ethical practices! Continue reading
Recruitment and Selection; A good system to study AND A bad style to avoid!
“we are a top 5-star hotel, we invested billions of Thai Baht! We want all our guests to be welcomed and serviced by smiling-face employees and not by “long-cold-still face” type of employee”!? Continue reading
A short thought about differences between “manager” and “leader”
People will not be happy to be there for the manager to manage if he or she lacks of leadership
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Hello!! My PP Island – I, ME, MY, MINE symptom (Part 2
A little more open-mind, a little more details orientation and a little less ego with a visit to his competitors would save him from future embarrassments.
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The “I-ME-MY-MINE” symptoms (Part1)
Isn’t it funny? We create those problems and at the same time we try to create solutions.
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