Tag Archives: Human Resources

Service mind, Behaviour and how to be Excellent.

But their management hardly smiles and almost never greets staff first! Many times management not even responds to employees greeting Continue reading

Posted in Hotel Consulting, Human Resources, Managment issues, Training | Tagged , , , , , , , , , , , , | Leave a comment

Recruitment and Selection; A good system to study AND A bad style to avoid!

“we are a top 5-star hotel, we invested billions of Thai Baht! We want all our guests to be welcomed and serviced by smiling-face employees and not by “long-cold-still face” type of employee”!? Continue reading

Posted in Human Resources, Managment issues, Training | Tagged , , , , , , | Leave a comment

Top 10 issues with “Managing Family Style”!

As senior managers and decision makers, we all have the power to create “professionals” or we can choose to create just ‘family members” who are trained to following only traditions and other people. Continue reading

Posted in Employee Issues, Hotel Consulting, Hotel Owners, Human Resources, Managment issues, Training | Tagged , , , , , , , , , | 1 Comment

Does your organization succeed through employees’ suffering? – Thai version

ความทุกข์ของคนทำงาน นำมาซึ่งความสำเร็จขององค์กร (หรือไม่)
Continue reading

Posted in Managment issues | Tagged , , , , , , , , | Leave a comment

You have a vision, then what?

Today I like to share with you briefly a small part of my master degree’s thesis on how the organization passes on its vision to the rest of the staff
Continue reading

Posted in Hotel Consulting, Hotel Owners, Human Resources, Training | Tagged , , | Leave a comment

The “I-ME-MY-MINE” symptoms (Part1)

Isn’t it funny? We create those problems and at the same time we try to create solutions.
Continue reading

Posted in Hotel Consulting, Human Resources, Training | Tagged , , , , , | Leave a comment