Tag Archives: Employee Education
Thailand’s Ministry of Tourism and Sports Appreciates Quality Training!
With this in mind, the sophisticated training course “Excellent Service Behavior” has been designed and effectively trained by Ms. Nate-tra Dhevabanchachai Continue reading
Service mind, Behaviour and how to be Excellent.
But their management hardly smiles and almost never greets staff first! Many times management not even responds to employees greeting Continue reading
Posted in Hotel Consulting, Human Resources, Managment issues, Training
Tagged Asia Consultant, Asia Consultants, Business Consultant, Employee Development, Employee Education, Employee Training, Human Resources, Management Training, Manager Development, Manager Training, Service Excellence, Service Mind, Thailand Consultant
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“I am good enough” – really?
I say to this group of senior managers in the session that “if the-mentioned audit outcome and the management experience strongly urge you to believe that your service is good enough. As a customer, I will say wrong”.
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A service quality – for whom?
I feel very comfortable to touch on a subject that is related to Thailand as I am Thai. And, I do accept both good and bad things about Thai. And, knowing and fully accepting bad things is a gateway to … Continue reading