Tag Archives: Employee Development

New services by Mai-BS (Thailand)

Mai-BS strongly believes that training people is not just a profession, but a duty for individuals who have the gift and skills to deliver knowledge and wisdom to others! Continue reading

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Thailand’s Ministry of Tourism and Sports Appreciates Quality Training!

With this in mind, the sophisticated training course “Excellent Service Behavior” has been designed and effectively trained by Ms. Nate-tra Dhevabanchachai Continue reading

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Service mind, Behaviour and how to be Excellent.

But their management hardly smiles and almost never greets staff first! Many times management not even responds to employees greeting Continue reading

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Does your organization succeed through employees’ suffering? – Thai version

ความทุกข์ของคนทำงาน นำมาซึ่งความสำเร็จขององค์กร (หรือไม่)
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How to ensure your employees will resign…..

Constantly underestimate the time it takes to get things done and then penalize employees’ bonuses because they didn’t hit the goal.
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August Newsletter Mai-BS (Thailand)

Mai-BS (Thailand) does now provide simple and VERY effective E-Marketing training courses for your sales team.
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We are Inspectors

Should any government officer see this article, I think they may like to consider using some of the investment to train the immigration officers here in Thailand! Or may be they don’t care…. I am not sure.
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Hello!! My PP Island – I, ME, MY, MINE symptom (Part 2

A little more open-mind, a little more details orientation and a little less ego with a visit to his competitors would save him from future embarrassments.
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Posted in Customer Service, Hotel Consulting, Hotel Owners, Training | Tagged , , , , | 1 Comment

The “I-ME-MY-MINE” symptoms (Part1)

Isn’t it funny? We create those problems and at the same time we try to create solutions.
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When guest complains, listen too to your staff!!

I know that I have to serve lady first, however, if both guests are clearly gay, whom should I serve first?
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Smooth as….what?

“Ladies and gentlemen, I am the captain, I received a message that there is an object damage at the airport, not safe to land now” …………silence…….
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Service Excellent!! Let’s ensure…

However, beautiful pictures are for website purpose ONLY as its reality is wordless and unexplainable.
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Farang is a “boss” – Thai is a “what”?

He looks at my foreign partner and says “Boss! where are you going?”, “Boss! you need taxi?”, “Boss! taxi is coming, please wait”
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