Category Archives: Human Resources
That’s what I call a good Service!
Many of you reading this might think that this is nothing special, but I was really impressed with this simple offer of a simple service which most of the passenger will decline anyway 10 minutes before landing.
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You have a vision, then what?
Today I like to share with you briefly a small part of my master degree’s thesis on how the organization passes on its vision to the rest of the staff
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Posted in Hotel Consulting, Hotel Owners, Human Resources, Training
Tagged Human Resources, Implement Vision, Quality Management
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The “I-ME-MY-MINE” symptoms (Part1)
Isn’t it funny? We create those problems and at the same time we try to create solutions.
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When guest complains, listen too to your staff!!
I know that I have to serve lady first, however, if both guests are clearly gay, whom should I serve first?
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Preferred and Un-preferred Thai Leadership Styles in Educational Setting….
Top 5 preferred leadership styles:
1. Strong in decision making
2. Well-mannered with good personality
3. Hospitable and friendly
4. Ethical and fair
5. Be a good role model both professional and personal
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Hello…. “I work like a buffalo”!!!
As a manager in this resort, I work like a buffalo and surely many headaches I have….
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Have you experienced or seen? – Some ordinary management problems!!!!
Many middle managers run around like a chicken without head because they don’t know what to do as they have to please and listen to so many instructions from many senior managers. In consequence, the managers loose respect from their subordinates. Gradually, whole organization lacks of morale and motivation.
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Posted in Human Resources
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Riding a death horse
(1) Threaten the horse with termination. (It will loose it’s pension)
(2) Change Riders ( fire the General Manager)
(3) Appoint a Committee to study the horse. (Executive-Committee)
(4) Arrange to visit other countries (charge costs to current owner of horse) to see how others ride dead horses.
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