Category Archives: Hotel Owners
No heart for employees!
Today I like to write about one experience we had earlier this year with one particular hotel in a somehow remote area of Thailand. This hotel … frankly speaking … was and still is nightmare for guests and employees!
Hotel architects and designers! – How much can you rely on them?
”Some of the best architects and designers do NOT know ANYTHING about hotels, resorts, about service, operation, comfort, hospitality, work flow etc.” Continue reading
New Hotel and Resort Directory for south-east Asia.
Mai-BS (Thailand) also decided to offer complimentary listing for hotels in Bangkok in and close to the area where those terrible riots took place. Continue reading
Hotel and Resort Management for Laos, Myanmar and Cambodia.
Several hotel management companies have approached Mai-BS (Thailand) to look out for potential hotel and resort properties in Laos, Myanmar, and Cambodia who are in need for professional management. Continue reading
Dear Hoteliers, Owners and Investors.
Best wishes from Mai-BS (Thailand)!. INDEX New internet directory website for hotels and resorts in south-east Asia. Mai-BS – a “matchmaker” between hotel owners and hotel management companies. Increase your profit by using the right products for energy, and even … Continue reading
Some issues Thai hotel owners have with their managers!
Commission and leader is like “water and oil” in term of ethical practices! Continue reading
Important announcement of contract termination.
The registered name “Mai-BS (Thailand) should not be associated, related to, used or connected with Mandarin Company, Israel or Mr. Ido Berger. Continue reading
Top 10 issues with “Managing Family Style”!
As senior managers and decision makers, we all have the power to create “professionals” or we can choose to create just ‘family members” who are trained to following only traditions and other people. Continue reading
Posted in Employee Issues, Hotel Consulting, Hotel Owners, Human Resources, Managment issues, Training
Tagged Asia Consultant, Asia Consultants, Business Consultant, Hotel Consultant, Human Resources, Leader and Manager, Management Training, Thailand Consultant, Thailand Hotel Owner, Training Company
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My thoughts about a “green” hotel
It is a fact that most hotel owners and managers do very little or nothing at all to care for our fragile environment! Some managers and owners claim that they do already their best and some of them actively advertise their hotels or resorts as a environmentally friendly business.
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Article 1 – Challenges with some Hotel Owners and some Hotel Developments
· Employees should NOT have any day off during the 119 days probation period.
· All future Managers (including Sales and Marketing) should NOT have a name card during the probation period as they might leave and he might lose money.
· Employees at his companies do not receive a minimum wage as per law of Thailand as the poor people work for less without complaining!
· Employees at his companies do not any receive any benefits as per law of Thailand.
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Basics for Hotel Owners and Investors when building and/or operating a hotel or resort
Your employees will spend more time at work than at home. Give them some quality and comfort as well! We have seen employee restaurants where waste-water pipes run through the roof of the dining area and one could hear guest flushing the toilet!
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Fight through Crisis.
I reminded the audiences that during a crisis, I do agree that sometimes the operators do receive some kind of customer and agent pressure to lower the prices. Nevertheless, costing is ultimately an important factor for the real profit making.
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You have a vision, then what?
Today I like to share with you briefly a small part of my master degree’s thesis on how the organization passes on its vision to the rest of the staff
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Posted in Hotel Consulting, Hotel Owners, Human Resources, Training
Tagged Human Resources, Implement Vision, Quality Management
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Hello!! My PP Island – I, ME, MY, MINE symptom (Part 2
A little more open-mind, a little more details orientation and a little less ego with a visit to his competitors would save him from future embarrassments.
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Send a complaint letter a waste of time?
However, the place was terrible … Non-English or Thai Speaking employees (Burmese) very noisy hotel, dirty and smelly. (Please note that we really feel sorry for all the Burmese People suffering, but we strongly feel that the employees should be able to speak Thai at least or some English)
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Posted in Hotel Owners
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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