Category Archives: Customer Service

We are Inspectors

Posted on August 12, 2009 by Mai-BS (Thailand)

Should any government officer see this article, I think they may like to consider using some of the investment to train the immigration officers here in Thailand! Or may be they don’t care…. I am not sure.
Continue reading →

Posted in Customer Service, Human Resources, Others, Training | Tagged , , , , , , , | 2 Comments

That’s what I call a good Service!

Posted on July 23, 2009 by Mai-BS (Thailand)

Many of you reading this might think that this is nothing special, but I was really impressed with this simple offer of a simple service which most of the passenger will decline anyway 10 minutes before landing.
Continue reading →

Posted in Customer Service, Employee Issues, Human Resources, Training | Tagged , , , | 1 Comment

Hello!! My PP Island – I, ME, MY, MINE symptom (Part 2

Posted on July 15, 2009 by Mai-BS (Thailand)

A little more open-mind, a little more details orientation and a little less ego with a visit to his competitors would save him from future embarrassments.
Continue reading →

Posted in Customer Service, Hotel Consulting, Hotel Owners, Training | Tagged , , , , | 1 Comment