This story is about the
Service at Immigration at Suvanabumi International Airport, Thailand.
The current worldwide
crisis that affects all businesses, including our fragile tourism industry here
in Thailand, our Government is investing thousands of millions Thai Baht to
help boost the tourism business.
I am not sure
whether the government knows how to use this high amount of investment and
whether they use it in the right way. Should any government officer see this
article, I think they may like to consider using some of the investment to
train the immigration officers here in Thailand! Or may be they don’t care…. I
am not sure.
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Today I feel the urge to write down a great experience
I had with Bangkok Airways on my early morning flight from Bangkok to Phuket on Wednesday 22nd. July 2009.
I woke up early morning to travel to the Airport to catch the AM 07.50 hrs flight to Phuket.
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Early July, 09, I was invited by the
Tourism Development Office, Ministry of Tourism and Sports (Thailand) to PP Island to conduct a training session on service excellence. The project was good and successful.
In the evening after the session is
finished, a young hotel owner invites all of us, (4 officers from the tourist
office and me) to have dinner at his hotel. Though I am tired, I politely
accept the invitation.
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