Monthly Archives: July 2009
That’s what I call a good Service!
Many of you reading this might think that this is nothing special, but I was really impressed with this simple offer of a simple service which most of the passenger will decline anyway 10 minutes before landing.
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You have a vision, then what?
Today I like to share with you briefly a small part of my master degree’s thesis on how the organization passes on its vision to the rest of the staff
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Posted in Hotel Consulting, Hotel Owners, Human Resources, Training
Tagged Human Resources, Implement Vision, Quality Management
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Hello!! My PP Island – I, ME, MY, MINE symptom (Part 2
A little more open-mind, a little more details orientation and a little less ego with a visit to his competitors would save him from future embarrassments.
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The “I-ME-MY-MINE” symptoms (Part1)
Isn’t it funny? We create those problems and at the same time we try to create solutions.
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When guest complains, listen too to your staff!!
I know that I have to serve lady first, however, if both guests are clearly gay, whom should I serve first?
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Preferred and Un-preferred Thai Leadership Styles in Educational Setting….
Top 5 preferred leadership styles:
1. Strong in decision making
2. Well-mannered with good personality
3. Hospitable and friendly
4. Ethical and fair
5. Be a good role model both professional and personal
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Hello…. “I work like a buffalo”!!!
As a manager in this resort, I work like a buffalo and surely many headaches I have….
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