Monthly Archives: June 2009
What if I would be a Terrorist!
I made it with an out-dated boarding pass through all security checks at Suvarnabhumi Airport.
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Posted in Others
Tagged Bangkok Airport, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Have you experienced or seen? – Some ordinary management problems!!!!
Many middle managers run around like a chicken without head because they don’t know what to do as they have to please and listen to so many instructions from many senior managers. In consequence, the managers loose respect from their subordinates. Gradually, whole organization lacks of morale and motivation.
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Posted in Human Resources
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Smooth as….what?
“Ladies and gentlemen, I am the captain, I received a message that there is an object damage at the airport, not safe to land now” …………silence…….
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Send a complaint letter a waste of time?
However, the place was terrible … Non-English or Thai Speaking employees (Burmese) very noisy hotel, dirty and smelly. (Please note that we really feel sorry for all the Burmese People suffering, but we strongly feel that the employees should be able to speak Thai at least or some English)
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Posted in Hotel Owners
Tagged Audit, Manager Training, Pre-opening support, Thailand Consultant, Thailand Employee Training, การเปิดโรงแรม, ที่ปรึกษาการเปิดรีสอร์ท, ที่ปรึกษาการเปิดโรงแรม, ที่ปรึกษาด้านบริหารโรงแรมรีสอร์ท, บริษัทที่ปรึกษาด้านบริหารโรงแรม, บริษัทที่ปรึกษาด้านรีสอร์ทและโรงแรม
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Mai-BS (Thailand)… born a little late, but better late than never…
One of the key advantages using Mai-BS (Thailand) is that the services can be offered in English or Thai Language, upon requested.
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1st. Newsletter from Mai-BS (Thailand) – Hotel Consultant and Training Company
Consultation (if you plan or build a hotel or if you need expert support in the operation)
· All aspects of pre-opening management
· Information technology
· Sales and marketing strategy and technique
· Kitchen design, concept and its overall management
· Food and beverage design, concept and its overall management
· Engineering related work
· Human resource management and development
· Employee training and development
· Spa management
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Service Excellent!! Let’s ensure…
However, beautiful pictures are for website purpose ONLY as its reality is wordless and unexplainable.
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Farang is a “boss” – Thai is a “what”?
He looks at my foreign partner and says “Boss! where are you going?”, “Boss! you need taxi?”, “Boss! taxi is coming, please wait”
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Posted in Training
Tagged Employee Development, Thailand Hotel Consultant, Training Company Bangkok
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“I am good enough” – really?
I say to this group of senior managers in the session that “if the-mentioned audit outcome and the management experience strongly urge you to believe that your service is good enough. As a customer, I will say wrong”.
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A service quality – for whom?
I feel very comfortable to touch on a subject that is related to Thailand as I am Thai. And, I do accept both good and bad things about Thai. And, knowing and fully accepting bad things is a gateway to … Continue reading
Ten reasons to use social media for launching a hotel
To Replace the Boring Old Newsletter. Rather than sending out a monthly newsletter to update your clients, create a Facebook Fan Page for your new hotel. Use the status update tool to do just that – update your fans about the status of the hotel’s construction or conversion. No detail is too minute – people really are interested in the hand-woven wall
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Most funny, strange and annoying questions you might face if you visit Thailand
ARRIVE AT BANGKOK AND ENTER TAXI TAXI: You first time in Thailand? ME: Yes TAXI: You want Taxi Meter switched on or not? The Taxi Meter is broken Your Hotel is closed …. i know a better one I give … Continue reading
Posted in Uncategorized
Tagged Amazing Thailand, Hotel Consutant, Hotelier Jokes, Thailand Vacation
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Riding a death horse
(1) Threaten the horse with termination. (It will loose it’s pension)
(2) Change Riders ( fire the General Manager)
(3) Appoint a Committee to study the horse. (Executive-Committee)
(4) Arrange to visit other countries (charge costs to current owner of horse) to see how others ride dead horses.
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Free tips for a great Website
Ensure you site is rich in content
Ensure your content is unique and not a copy
Ensure your site loads fast and looks nice at all major Explorers such as Internet Explorer, Firefox, Opera etc
Ensure your site uses properly researched Keywords
Ensure your site is free of errors and all links work properly
Ensure your site is well exposed with back-links (Article Website, PR Websites, and Directories)
Ensure your site has a proper site analytical tool
Ensure your site has a Blog and someone constantly works on the Blog
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Thailand Hotel Consultant and Training Company
As of 15th. July 2009, “Mai-BS Thailand” a new Hotel Consultant and Training Firm will offer its services to hotel owners and investors here in Thailand and south-east Asia.
Please visit http://www.mai-bs.com for more information.
We do have a page in Thai Language as well.
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Posted in Uncategorized
Tagged Audit, Employee Training, Mystery Shopper, Opening Support, Thailand Consultant
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